DKRZ’s first level support is split into general support regarding DKRZ systems/services and specific support regarding data management. Furthermore we offer training courses and other resources.
Help Desk DKRZ’s user consultancy can be reached by email, by phone 040-460094-275 and face-to-face at DKRZ.
Training DKRZ regularly offers training courses and workshops for users. The courses cover a broad range of topics related to the usage of all systems installed at DKRZ.